Software
Software solutions and applications in communication industry
NEC Business Connect Call Center Software
UNIVERGE Business ConneCT, NEC’s all-in-one Unified Communications & Collaboration suite, integrates all communication streams in a single view, giving employees easy control over how to be contacted, via a choice of devices.Business ConneCT adds call control, presence, voice-mail, operator and directory services, as well as a comprehensive omni-channel Contact Center to your NEC communication server.
My Calls Application Software
MyCalls logs every call made to and from your system, inclu-ding missed or abandoned calls, which can mean dissatisfied customers and lost sales. A wealth of important information is stored about call activity, for example source and destination telephone numbers; duration of calls; time of calls; extension activity and caller waiting times.